Linguistic Project Manager
JOB
Company:
Vistatec
Location:
Kilmainham, Dublin
Entered/Renewed:
3 months ago
Industry:
IT / Programming
Salary:
On Application

The Linguistic Project Manager will be involved in all aspects of interfacing with client companies, scheduling and costing review projects, defining process and managing a virtual team of reviewers.

Responsibilities:

Ensuring that the client receives superior standards of project management and customer service at all times
Delivering all projects on time and within budget in accordance with client requirements
Preparing proposals and quotations
Monitor on-time deliveries and ensure successful completion of linguists' tasks
Budget monitoring – monitor time allocation, time spent, logged time etc.
Provide troubleshooting to the linguists on the program (tools, processes, responsibilities etc.)
Manage the linguist community, monitor their performance, supervise them, identify where correction is needed and follow up accordingly
Provide support, advice, guidance to the linguists in their daily tasks
Ensure consistency across the program, suggest and share best practices
Initiate process improvements, develop the program further
Provide support and partnership to the program counterpart on the client's side
Interact, communicate and collaborate with various stakeholders - regular meetings, sync-up calls, status updates etc.
Status reporting customized to client needs
Provision of business intelligence, quality & productivity metrics customized to client needs
Running project kick-offs and post-project analysis initiatives
Hosting conference calls between translators and reviewers
Working with the client, reviewers and translators on quality improvement initiatives
Troubleshooting and helping to set standards and processes and continually making recommendations to improve process and maximize efficiencies where possible
Central handling of queries and support requests
Capacity planning for internal & external resources
Working with Vistatec specific applications
Learning and working with client-specific tools
Reassignments
Systematic check of project assets to address issues proactively
Query delegation
Video conferences with clients and other members of the team
​​Desired Skills and Expertise:

Degree or Masters in Translation, Business or relevant field
A minimum of 3 years project management experience working in a similar role
Experience managing a team of onsite and offsite linguists
Excellent communication and interpersonal skills
Problem solver with excellent planning and organizational skills
Excellent attention to detail and customer service skills
Ability to work under pressure in a deadline driven environment
Fluent English plus a minimum of 1 other language is advantageous
Excellent financial awareness, enthusiastic and hard working
Knowledge of standard CAT packages (Trados, SDLX, Catalyst etc)
Knowledge of GMS systems

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