Dispatch Operator / Base Controller
Carlow Cabs
Carlow Town, Carlow
1 month ago
Call-Centre / Customer Service
€10.10 per hour

Key requirements for this role:
Fluent English, Excellent typing ability, Extensive knowledge of the Carlow area, Courteous and enthusiastic phone manner, Excellent listening skills, The ability to stay calm, unbiased and pragmatic under pressure.

Job description:
Monitoring live/upcoming bookings, Answering calls/emails and taking accurate information, Inputting the booking into our dispatch system ensuring our drivers have the adequate information to do their job, Dealing with complaints and communicating with management, Updating driver/vehicle records.

This position may require you to work nights, bank holidays, shift work.

If you have any questions in relation to vacancy, please don't hesitate to ask.

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