Admin

Remote Administrative Assistant
We are looking for a reliable, organised, and professional Remote Administrative Assistant to provide day-to-day administrative and telephone support.
The successful candidate excellent written and spoken English skills and be confident communicating by telephone and email, comfortable working independently, and able to handle confidential information with care and discretion and adhere to GDPR.
Key Responsibilities
Answer incoming telephone calls in a professional, friendly and caring manor.
Make outgoing calls to patients, clients, healthcare professionals, pharmacies, and other relevant contacts as required.
Send, receive, and respond to emails in a professional manner.
Manage and organise incoming and outgoing correspondence.
Send prescriptions and other relevant documentation through a secure, approved online system.
Ensure confidential and sensitive information is handled securely and in accordance with company procedures.
Maintain accurate records and update databases and electronic systems.
Carry out general administrative duties and provide support to the wider team.
Arrange appointments, follow-ups, and reminders where required.
Process documents, forms, letters, and other administrative paperwork.
Liaise with patients, clients, healthcare professionals, pharmacies, and external organisations when required.
Monitor inboxes and follow up outstanding queries or requests.
Prioritise workload effectively and meet deadlines.
Maintain a high level of confidentiality and professionalism at all times.
Undertake any other reasonable administrative duties required by the business.
About You
The ideal candidate will:
The candidate should have a caring, nurturing, and friendly manner, with a warm and approachable personality.
Ideally have previous experience in an administrative, receptionist, customer service, healthcare, or telephone-based role.
Have excellent verbal and written English communication skills.
Be confident answering and making telephone calls.
Be organised, reliable, and able to work independently from home.
Have good attention to detail and accurate data-entry skills.
Be comfortable using email, online systems, and standard office software.
Be able to handle confidential information appropriately.
Have a professional, friendly, and helpful telephone manner.
Be able to manage multiple tasks and prioritise effectively.
Be dependable and able to meet agreed working hours and deadlines.
Working Arrangements
Position: Remote Administrative Assistant
Location: Remote / Home-based
Hours: 4 hours per day
Salary: €17 per hour
Employment type: Part-time, Permanent role.
A reliable internet connection, and a quiet professional workspace are required for this role.
Previous experience handling confidential healthcare or prescription-related administration would be advantageous, but full training on company-specific systems and procedures can be provided.