ENGWE X20 Electric Bike start splitting your payments today! Pay later with various instalment options (12-36 months) In Ireland

Frequently Asked Questions (FAQ) – Inthezone Electric Mobility

1. Who are we?
Inthezone Electric Mobility is an online store based in Dublin, Ireland, specialising in high-quality electric bikes and scooters. We offer flexible financing options through Humm and deliver nationwide. Website https://e-inthezone.com/

Doubts? https://e-inthezone.com/ to send an email message to us, and we'll be happy to assist.

2. Are prices negotiable?
🚫 No, prices are final. We offer competitive prices with financing options but do not negotiate prices.
💡 Prices may vary between platforms, but the price on our website is valid. Always check our official website for the most up-to-date pricing: https://e-inthezone.com/

3. How does Humm financing work?
Humm allows you to split payments over 12 to 36 months with affordable instalment plans. Here’s how to apply:

Visit our financing page:

https://www.shophumm.com/ie/store/inthezone-electric-mobility/

You can choose a plan that suits you and apply online.

Once approved, purchase your electric bike or scooter through Humm.

4. Do you have a physical store?
No, we are an online-only business based in Dublin. This allows us to offer better prices and direct-to-door delivery across Ireland.

5. How long does delivery take?
📦 Delivery time: 5 to 10 working days, depending on stock availability. You will receive tracking details once your order has been dispatched.

6. What is your warranty policy?
All our electric bikes and scooters come with a standard manufacturer warranty. You can check our full warranty details here: Warranty Policy.

7. What payment methods do you accept?
We accept:
✅ PayPal
✅ Humm Financing (12-36 months)

8. Do you offer test rides?
🚫 No, we do not offer test rides, as we are an online-only store. However, we provide detailed specifications and customer reviews to help you make an informed decision.

9. Where can I read customer reviews?
You can read real customer reviews on our Trustpilot page:
https://ie.trustpilot.com/review/e-inthezone.com

10. Do you provide after-sales support?
Yes! We provide after-sales support for warranty claims and general inquiries. Email us, and we will assist you as soon as possible.

11. Do you know if your e-bikes and scooters come fully assembled?
Our e-bikes and scooters are 90% pre-assembled. Some minor assembly (such as attaching the handlebars or pedals) may be required. A user manual and assembly guide are included.

12. What is the top speed and range of your electric bikes?
Each model varies, but for example, the Engwe L20 has:

Top speed: Up to 25 km/h (EU regulation)

Range: Up to 140 km per charge (depending on terrain, rider weight, and riding mode)

For full specifications, visit our website:
https://e-inthezone.com/

13. Do I need insurance or a electric bike license?
In Ireland, electric bikes that meet EU regulations (max speed 25 km/h & motor under 250W) do not require insurance or a license. However, always check local regulations for updates.

14. Can I return my order if I change my mind?
We accept returns within 14 days of receiving your order, provided the item is unused and in its original packaging. Read our return policy on our website.

Doubts? https://e-inthezone.com/ to send an email message to us, and we'll be happy to assist.